We started with a simple idea...
Just as any handyman will tell you that a roll of Duct Tape is the single most useful tool in their toolbox - one they would never be without - so I began to understand that small business marketing must be simple, affordable, always-at-the-ready, and effective at solving any of a host of problems.
Yes, the trusty old roll of Duct Tape became a powerful symbol of versatility and effectiveness that flies in the face of a lot of what passes for marketing today. Every small business owner I have ever coached has embraced the metaphor as a powerful way of seeing their own marketing system.
Ultimately, with the systematic application of Duct Tape Marketing, the definition of the term marketing evolves to includes this all encompassing view: getting people who have a specific need or problem to know, like, trust, do business with, and refer you to others who have the same need or problem.