Think retailers are the only ones that should offer gift certificates, think again.
Every business can find a way to extend some form of gift certificate to clients and prospects. Think about the marketing factors at play with this tool. You allow others to pass your marketing message or gain some additional benefit from the relationship they have with your firm – service and product businesses alike can benefit from that way of thinking.
No matter what your firm offers, you can create gift certificates, with real value, and offer them to your clients to buy and use as gifts.
What about as a referral tool?
Two or three times a year send a mailing to your clients and strategic partners and enclose several gift certificates for your products or services (don’t call them coupons, coupons are for yogurt.) Ask the recipients to pass these along to anyone they know who might want to take advantage of the value they offer. And, tell your client that for each one of these that comes back in the door, they will receive some amount off of their next purchase. There is a little tracking involved in this tactic, but the instant rush of new business will make it worth setting up a simple process to accomplish this.
This tool stimulates thinking about your brand and makes you easier to refer – both good marketing things.