How to Add Serious Value to Your Online Community
It’s guest post day here at Duct Tape Marketing and today’s guest post is from Jamie Thomson – Enjoy!
According to research carried out by social media experts, Socialnomics, 78% of consumers trust peer recommendations, whereas only 14% trust advertisements. Perhaps that’s why online communities are so good at generating business referrals?
Developing an online community is all about engagement. As a small business owner, you want people to participate in your forum discussions, leave comments on your blog posts and recommend your products and services to other people. But how exactly do you go about achieving this?
The answer lies in the value that you add to your members. Here’s how you can inspire your online community and create a small army of brand catalysts.
Encourage Press Release Sharing
According to press release experts, PR Web, 80 million of us read our news online every day and amongst those 80 million people are your community. If you’re not already in the B2B marketplace, get other businesses in your industry involved in your community by encouraging them to share their press releases on your site. Not only will this improve your brand authority but it’ll also add huge value to your existing community members as they’ll be able to keep up to date with the latest movements in the marketplace without having to look elsewhere.
Create a Classifieds Board
In the same way that Gumtree enables people to post classified ads in their local area, enabling people to promote their services within your industry is a great way to add value to your community. A classifieds board will encourage people to visit your website regularly to see what promotions and offers are available. Consider allowing other businesses to post job vacancies on your site too as this can help improve your authority in the marketplace and establish your brand as a market leader. This in turn, will add value to your community as your members will associate themselves as being part of a successful network.
‘Hi Linda, have you met John?’ Much like a business version of Match.com, your website can become a hub for people in your industry to find collaborators with whom to create new projects. Actively promote new members who join your community and encourage existing members to introduce themselves. By creating business opportunities within your community, you’ll add significant value and encourage people to increase their presence on your website.
Develop a Forum Thread Specifically for Beginners
We all had to start our business careers somewhere, right? Why not make your online forum the place that those new to the market go to for advice on getting started in your industry? Developing a thread specifically for newcomers will help expand your community and recruit new members. It’ll also give more experienced users the opportunity to share their wisdom with others. Your thread may even lead to successful mentorships for your members.
Review Related Products and Services
The chances are that your industry isn’t limited to the types of products and services that your business offers. One way to add value to your community is to review related services that your website visitors will find useful. This can help establish your business as a trusted brand and will expand your community out with your own particular niche. Writing reviews will encourage people from all corners of the marketplace to visit your site for impartial information about the latest products in your industry.
Adding value to your online community will help you retain existing community members, attract new users and position your business in such a way that you’ll benefit from having an army of loyal fans spreading the word about your brand.
Jamie Thomson is a freelance copywriter at Brand New Copy where he writes about small business and content marketing on his copywriting blog. He’s also the founder of The Tutor Website, an online hub for small business owners in the private tutoring industry.