I’ve written in the past about the tools I use for social engagement. Today, two of those tools came together in the form of a Talkwalker app for Hootsuite. I use Talkwalker to get alerts for keywords like my brand ...

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I get asked what tools I use for some of my daily social routines on a somewhat frequent basis. The other day I got that question and it dawned on me that many of the tools I’ve written about for ...

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In the beginning, you know about five years ago, some smart sales types discovered the awesome power of mining social networks for leads. In a way it was like the early prospectors digging around and bumping into gold with little ...

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Today’s post really started as an answer to a reader’s question – “Is there a way to schedule status updates to my Facebook Pages?” As we branch out and accept that fact that the many outposts we create in social ...

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One of the major push backs I get surrounding twitter use for business involves the idea of ROI. It’s a genuine concern and something that can feel very hard to measure for most businesses. It’s rare when someone can effectively ...

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