I’ve noticed more and more folks taking shots at the value of social media. For example there’s Beware of Social Media Marketing Myths from Gene Marks in Business Week. It’s a natural evolution, I suppose, since social media has pretty ...

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Charlene Li, senior analyst with Forrester, stopped by the Duct Tape Marketing podcast to discuss social media and her new book, co-authored with Josh Bernoff, Groundswell. Much of Li’s work at Forrester is in working with very large organizations to ...

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