Imagine this scenario. You run an ad that directs someone to your landing page for a free report. They fill out the form, providing only their email address, and fifteen seconds later you receive an alert that tells you this person is a very high profile blogger, connector and influencer in your industry – just the kind of person you are looking for to pilot your new white labeled service.
The process described above is no longer fiction due to an innovative new service called Flowtown. In this week’s episode of the Duct Tape Marketing Podcast I visited with Flowtown cofounder and CEO Ethan Bloch. Flowtown’s mission, according to Bloch, is to help businesses paint a really rich story about their customers by appending each customer’s social media activity to their record. Or, as they put it on their website – turn an email into a social profile. I equate this to the high tech version of the salesperson of past days that knew how to quickly establish some sort of common ground with a prospect or customer.
The use of social data in the business world has become so essential and so expected that I believe the day is coming when customer and prospects will assume you know a great deal about them and expect that they can discover a great deal about the people and companies that they are considering working with through their own social networks.
Bloch shares a quote from his cofounder Dan Martell that I think is so true these days – “you already know everyone you need to know, you just don’t know who they are”
In case you hadn’t gathered, I think Flowtown is a tool that every marketer needs in the toolbox.
The Duct Tape Marketing Podcast is brought to you by Fairfield Inn & Suites Small Business Road-to-Success Challenge