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  • Tag: customer journey
customer membership

How to View Customers More Like Members


Marketing Podcast with John Jantsch In this episode of the Duct Tape Marketing Podcast, I’m

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How to View Customers More Like Members
Customer Journey

How to Improve Your Customer’s Journey


Marketing Podcast with John Jantsch In today’s podcast, I want to talk with you about

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How to Improve Your Customer’s Journey

How Mobile Has Impacted the Customer Journey


The customer journey is influenced by many outside factors. As the use of mobile devices

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How Mobile Has Impacted the Customer Journey
customer journey KPIs

Important KPIs for Each Phase of the Customer Journey


The customer journey is often a long and winding road. And that means it can

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Important KPIs for Each Phase of the Customer Journey

How Mapping Your Customer Journey Can Improve the Customer Experience


When you’re driving to an unfamiliar location, you pull up directions on Google Maps. When

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How Mapping Your Customer Journey Can Improve the Customer Experience

How Did the Customer Journey Evolve in 2019?


The customer journey is at the heart of all marketing efforts. I wrote last week

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How Did the Customer Journey Evolve in 2019?

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