This post originally appeared on American Express OPENForum. It’s time for my annual prediction of small-business trends. No matter what business trends are reported in the media, small businesses will always adopt them more slowly and in ways that don’t ...

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Some days I pretty much live online. When I have a question, need a phone number, am bored, I go online to find what I need. Online behavior has supplanted many things that simply used to be. I no longer ...

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